De-Escalation skills and techniques are the cornerstone to crisis resolution. Learn the social, behavioral, legal, ethical, and tactical considerations intended to de-escalate a situation or prevent escalation into an undesirable confrontation. Additionally, understand the methods to solicit and obtain cooperation from a potentially uncooperative but non-threatening subject.

Thursday, January 28, 2021 | Time: 8:00 AM - 5:00 PM